WEBINAR September 2: Breaking Down the RESALE Act with Audrey Fix Schaefer of NIVA

9
REGISTER TODAY

Updates

See the latest Opendate feature releases, product improvements, and bug fixes. For updates on everything else we're building, subscribe to our monthly product newsletter + news.
September 10, 2026

Let fans request refunds themselves

Fans can now request a refund directly from the Need Help modal in their orders, and you get a clean view to review those requests. It cuts down on support emails and keeps everything in one place.
September 10, 2026

See the evidence you submitted on a dispute

Evidence used to disappear once a dispute left needs-response. Now you can reopen the submitted response and every attached file — with inline image and PDF previews — on disputes under review, won, or lost.
September 10, 2026

Issue Multiple Refunds moved to a more intuitive spot

The Issue Multiple Refunds action now lives outside the Downloads menu on the ticket dashboard, where you'd expect to find it. Bulk refunds are easier to reach.
September 10, 2026

More accurate fee breakdowns on card transactions

Card transaction fee breakdowns now display correctly. You can trust the numbers when reconciling sales.
September 9, 2026

Schedule pass price waves without rebuilding the product

Set an early-bird price that steps up to standard on a date you choose, and correct a live pass price without deleting a product buyers already hold. Up to 25 waves per pass, and you can announce the upcoming change to fans.
September 9, 2026

Track pass and pack sales on the Passes tab

The Passes tab now shows how many passes and packs have sold. You get an instant read on how your season products are performing.
September 9, 2026

Passes now redeem on shows added after the sale

When you add new shows to a collection, existing pass holders can now redeem against them too. Late-added dates are no longer left out.
September 9, 2026

Wireless Boca printing at the door

You can now print tickets to Boca wireless FGL printers, giving your box office and gates more flexibility in how and where they print.
September 9, 2026

Add a new venue without leaving your hold

When you're creating a hold and the venue you need doesn't exist yet, you can now add it right from the venue picker — no more stopping to set it up somewhere else first.
September 9, 2026

Send year-end giving summaries to your donors

You can now generate and email year-end donation statements to supporters, giving them the tidy tax-time recap they need. We also fixed an issue that could stop these statements from sending.
September 9, 2026

Launch a ticketed fundraiser with a guided Start an Event flow

A new six-step wizard walks you from event basics to tickets to on sale, all in one modal. Nothing saves until you create, and you can finish as a draft or put tickets on sale right away.
September 9, 2026

Ask Conductor about your membership sales

Conductor can now answer questions about how your memberships are performing, so you can get instant insight without digging through reports. Just ask how sales are trending.
September 4, 2026

Dedicated agency and agent detail pages

You can now view rich detail pages for the agencies and agents you work with, keeping their contacts and relationships organized in one place for smoother booking.
September 3, 2026

See your current members at a glance

A new Current Members report under Memberships gives you a clear, up-to-date view of everyone in your program so you can track and engage your active supporters.
September 3, 2026

Spot members opting out before they lapse

The Memberships report now flags active members with a pending cancellation who are set to opt out next period. That early warning gives you the chance to reach out and win them back before they go.