
When a show needs to move, you're juggling two things at once: keeping ticket holders in the loop and making sure money doesn't start flowing in the wrong direction. Until now, the only real option was to cancel and start over, which meant refunding everyone, losing your spot on the calendar, and rebuilding the event from scratch once you had a new date locked in.
Now you can mark an event as postponed instead. This puts everything on hold without tearing it down. The original date stays visible so you and your team have a clear record of what was planned. More importantly, payouts are paused automatically. No funds move until you're ready to confirm the new date and resume operations. Your ticket holders keep their tickets, and you keep control of the timeline.
Once you've sorted out the new date, you can update the event details and move it out of the postponed state. Everything picks up where it left off—same tickets, same finances, same event. For venues managing tight calendars and promoters coordinating with artists, this means one less thing that can go sideways when plans change.