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CRM

Know every fan by name.

Every ticket, gift, membership, and message on one profile.
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Features

CRM

Volunteer management

Keep volunteers alongside the rest of your community.

Custom fields

Add the fields your team tracks, and filter and export by them.

Merge contacts

Clean up duplicate fans without losing history.

Bulk importers

Import contacts, organizations, and past donations from any system.

Deals

Track sponsorships and partnerships through a pipeline.

Organizations

Company and partner records that auto-enrich with logos and firmographic data.

Contact profiles

Transactions, segments, donations, memberships, and notes on one page.

Stop Losing Sales to Scattered Fan Data

Your fans are telling you what they want to see—through their browsing, purchases, and engagement. Opendate’s intelligent Fan CRM streamlines all this data together, turning disconnected interactions into clear audience insights that drive ticket sales.

Here's how it works

1

We Build Rich Fan Profiles, Tailored for Event Marketers

Every time fans interact with your venue—buying tickets, clicking emails, browsing shows—our system captures these signals. Purchase history, music & genre preferences, and spending patterns come together to create a powerful picture of what drives each fan to buy.

2

Fan Profiles Power Automated Audience Segments

Instead of manually building lists, watch as fans are intuitively grouped based on their actions and interests in the Segments tab of Promote. Rock fans find your rock shows, high spenders surface for VIP offers and weekend regulars emerge for Friday night events—all automatically.

3

Sit Back and Watch Every Phase of Your Event’s Marketing Come to Life

With smart audience segments built, automated announcement, onsale, waitlist, abandon cart, last call and upsell emails come online. You can rest easy knowing your emails are built with best practice venue marketing layouts and CTAs or dig in to customize with our intuitive drag-and-drop interface.

4

Dynamic Tags Keep Everything Current, Relevant, and Accurate

No more copying and pasting show details across platforms, channels and campaigns. Dynamic Tags pull real-time show data, pricing, and assets into campaigns automatically, drastically reducing the time it takes to get marketing online. And when the inevitable price, date, performer or ticketing change comes in, make it once in Opendate and watch it update perfectly across all integrated platforms. 
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Ready to put your fan data to work?

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