Collect the information you need with custom checkout fields

You know what information you need from ticket buyers—whether it's dietary requirements for a seated dinner, T-shirt sizes for a marathon, or emergency contacts for a youth workshop. Until now, you've probably been chasing that information through follow-up emails or clunky external forms.

Custom checkout fields let you ask for exactly what you need, right when someone buys their ticket. Add questions to your entire venue setup so every event captures the same details, or customize the checkout form for a single event when you need something specific. You can set rules for text inputs—like making sure phone numbers look like phone numbers—so the information comes through clean and ready to use.

All responses flow directly into your Orders export alongside the rest of your ticket data. That means no more cross-referencing spreadsheets or digging through email threads to find out who needs a vegetarian meal or what size jersey to prepare. You collect what matters, when it matters, and it's all in one place when you need it.