Build marketing automations that trigger on a specific add-on name or ticket type for a given event. You can send the right message to exactly the right buyers.

You can now assign GL codes to Funds so donation income posts to its own account in your books. It keeps giving revenue cleanly separated for accounting.

Filter lapsed donors and exports by fund in your LYBUNT/SYBUNT reports, export and customize donation fund and campaign drilldowns, and edit planned or completed giving campaigns even when they aren't tied to a venue.

You can now add a Challenge status to holds directly on the calendar — on desktop and mobile — so competing holds are easy to track and resolve. Available to all venues at rollout.

Buyers of passes and packs can now round up their purchase to support your venue. An easy way to raise a little extra at checkout.

The QR code generator now supports tracking attribution, so you can tell which flyer, poster, or campaign is actually driving sales. Spend your marketing dollars where they work.

Scanners now see a ticket's history when a scan doesn't go through, giving your door staff the context they need to resolve issues on the spot.

The Booking report has been redesigned to make your pipeline easier to read at a glance. Find the numbers you need faster when planning your calendar.

You can now pick any date range and roll several events together in the Fan Demographics report. Understand who your audience really is across a season, a tour, or your whole year.

You can now search orders by a payment card’s last four digits. Look up a fan’s purchase in seconds when they call in.

You can now report on and reach out to season pass and flex pack buyers who still have unredeemed picks. Nudge fans to come back and use what they bought.

Talent buyers can now see an artist’s agents, managers, labels, and publishers in Opendate, along with contact details when ROSTR has them.

You can now set up a team-level chart of accounts and assign general ledger codes to taxes, ticket revenue, and the sales tax report. That makes reconciling your ticketing income with your accounting system far simpler.

New GL codes and a Finances General Ledger report make it easier to map your Opendate revenue to your accounting system, including organizer-fee components. Close your books with less guesswork.

Conductor now includes a searchable Help Center right beside the chat, showing articles as cards you can open without leaving the app.