See the latest Opendate feature releases, product improvements, and bug fixes. For updates on everything else we're building, subscribe to our monthly product newsletter + news.
When Conductor escalates a question, it now opens a support ticket with full context and gives you follow-up controls. Fans get clear next steps and nothing falls through the cracks.
The Help Center now shows each team only the articles that fit their setup and renders tables, images, and video. Getting answers is faster and more relevant to how your venue actually works.
Fans can now let Opendate pick the best open seats for them automatically, making reserved-seat checkout faster and reducing the friction of hunting across the map.
The seat map legend is now color-coded by category and easier to read, and you can click a category to zoom to and tour it right on the map — even from the all-floors overview, with the floor switching automatically. It's a smoother way for fans to explore and choose their seats.
Now in beta: Design a custom checkout widget, configure its structure and appearance, and embed it directly on your website. Club and Festival checkout widgets can also be embedded, giving you layouts for everything from individual shows to multi-day, multi-stage events.
You can now add custom input fields to Series Pass checkout and gather responses per pass rather than per order, making it easy to capture details for every attendee in a bundle.
The organizer app now supports card-reader payments for one-time and recurring giving campaign donations. Accepting gifts at the door or in the lobby has never been easier.
The organizer scan app now processes scans without the previous multi-second delay, no longer shows a false "max check-ins reached" on a ticket's first scan, and displays the ticket type name after every scan. Your door team keeps the line moving.
Offers now support a tax-divisor calculation on net gross, deducting fees before tax, with clearer multiplier and divisor labels. Complex tax arrangements are now easier to model correctly.