FIRESIDE CHAT NOV 3: Opendate + DoStuff: Generate New Fans and Revenue for Your Venues & Spaces

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Updates

See the latest Opendate feature releases, product improvements, and bug fixes. For updates on everything else we're building, subscribe to our monthly product newsletter + news.
October 2, 2026

Upgraded Conductor voice mode

Conductor's voice mode now runs on our latest live model, delivering more natural, responsive conversations when you talk to it hands-free.
October 2, 2026

Conductor hands off to support with a receipt

When Conductor escalates a question, it now opens a support ticket with full context and gives you follow-up controls. Fans get clear next steps and nothing falls through the cracks.
October 2, 2026

A richer, personalized Help Center

The Help Center now shows each team only the articles that fit their setup and renders tables, images, and video. Getting answers is faster and more relevant to how your venue actually works.
October 2, 2026

See your support requests in the Help Center

A new My Tickets tab lets fans track the support requests they've opened right inside the Help Center. Less back-and-forth and more transparency.
September 30, 2026

Best Available seat selection

Fans can now let Opendate pick the best open seats for them automatically, making reserved-seat checkout faster and reducing the friction of hunting across the map.
September 30, 2026

A clearer, color-coded reserved seat map

The seat map legend is now color-coded by category and easier to read, and you can click a category to zoom to and tour it right on the map — even from the all-floors overview, with the floor switching automatically. It's a smoother way for fans to explore and choose their seats.
September 29, 2026

Beta: Build custom embeddable ticketing widgets

Now in beta: Design a custom checkout widget, configure its structure and appearance, and embed it directly on your website. Club and Festival checkout widgets can also be embedded, giving you layouts for everything from individual shows to multi-day, multi-stage events.
September 28, 2026

Collect answers for each pass at Series Pass checkout

You can now add custom input fields to Series Pass checkout and gather responses per pass rather than per order, making it easy to capture details for every attendee in a bundle.
September 28, 2026

Reporting for Packs and Passes

New reporting gives you clear visibility into your packs and passes, so you can track sales and performance alongside the rest of your events.
September 28, 2026

Send fans straight to your own website

A new venue-level setting lets you default public event pages to redirect to your website link, giving you control over where fans land.
September 24, 2026

Switch between accounts in the Organizer app

If you manage more than one account, you can now toggle between them right inside the Organizer app. No more logging out and back in.
September 24, 2026

Take standalone donations from a card reader

The organizer app now supports card-reader payments for one-time and recurring giving campaign donations. Accepting gifts at the door or in the lobby has never been easier.
September 24, 2026

Faster, more reliable event scanning

The organizer scan app now processes scans without the previous multi-second delay, no longer shows a false "max check-ins reached" on a ticket's first scan, and displays the ticket type name after every scan. Your door team keeps the line moving.
September 23, 2026

New tax-inclusive divisor calculation for deals

Offers now support a tax-divisor calculation on net gross, deducting fees before tax, with clearer multiplier and divisor labels. Complex tax arrangements are now easier to model correctly.
September 22, 2026

Edit your passes and packs after they launch

You can now update a season pass or flex pack's description and capacity even after the initial save. No more starting over when plans change.