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Go beyond your ticket sales

Opendate vs Tessitura

Tessitura is the institutional box office, patron CRM and fundraising system, and it is very good at all three. What it was never built to have is a deal desk. Buskirk-Chumley Theater grew its event pipeline 82% in a year on one record.

The rooms and spaces using Opendate

Opendate and Tessitura, at a glance

Why choose Opendate?

Opendate takes you from the hold, all the way through to the marketing campaign and the ticket sale.
  • You have everything you need in one place. Every hold, confirm, and room across all your venues, events, and spaces. Knows what's open, what's pending, and what's next.
  • You book the show. Avails, ranked holds, offers, advances and one-click settlement, all on one record.
  • You program one-offs. 180 shows means 180 deals and 180 on-sales, not one season sold nine months out.
  • You don't have a dedicated administrator and don't want to hire one to run your ticketing system.
  • You manage event rentals. Unlock revenue on dark nights by managing rentals right in your venue operating system

Why choose Tessitura?

Fundraising, patron CRM and the subscription season.
  • Fundraising is the business. Pledges, matching gifts, planned giving and moves management are unmatched, and Opendate is no substitute
  • The subscription season is the product: full-season, voucher and choose-your-own packages with renewals and seat retention
  • You need one patron record spanning visitors, members, donors, volunteers and group bookers
  • You want a not-for-profit vendor accountable to its own user base, and a community of peers to lean on
  • You have, or will hire, staff who become expert in the system

Comparing Opendate and Tessitura side-by-side

FeatureOpendateTessitura
Booking calendar, avails✓ Multi-venue calendar. Avails you can paste to an agent✕ Not included
Date holds✓ Ranked holds that auto-promote, multi-date✕ Not published in either sense
Artist offers✓ Templates with splits, bonuses, comps, kills✕ Not included
Advance and run of show✓ Advance templates, guest lists, day-of detail✕ Not included
Artist settlement✓ One click, off the offer plus live counts✕ Not included
Show P&L✓ Forecast, actuals, tickets-to-breakeven before doors✕ Revenue dashboards and reporting. No event-level cost or breakeven
Ticketing, reserved seating✓ GA and reserved. Charts built in 3–5 days✓ Core product. Unlimited seat maps, best-available. A real strength
Subscriptions, season packages✓ Memberships, tiers, early access, payment plans✓ Full-season, voucher and choose-your-own packages. Deeper
Fundraising✓ Donations, funds and donor records✓ Pledges, matching gifts, moves management. Unmatched
Fan CRM and owned channels✓ Genre, spend, automated segments. Email, SMS, push built in✓ Deep patron CRM with journeys. Email deployed through partners

Some results from a few of our customers

15%

of additional profit on every ticket sold attributed to Opendate

25%

of ticket sales attributed to Opendate's marketing automation tools

$40k

of annual savings from eliminating multiple software subscriptions

The short version

Your booking calendar and your ticketing are the same system.

Avails, ranked holds and the artist offer live on the record that sells the ticket, so the deal you sign carries its ticket types, comps, kills and announce dates into the on-sale. Tessitura publishes twelve modules and a hold isn't among them, in either the seat sense or the date sense, so the Tuesday hold lives in a spreadsheet beside the box office.

The advance and the run of show sit on the record that sold the ticket.

Advance templates go out from the show page, and guest lists, tech details and day-of notes come back to it, so production, the box office and the artist work from one version. Tessitura publishes no advance or run of show, so that coordination happens outside the system selling the seat.

Settlement runs off live door counts, not a spreadsheet.

Splits, bonuses and comps calculate against real sales, from the same record that holds the offer you agreed to, so the artist signs before load-out. At 20 Front Street, work that used to take over an hour now takes minutes.

You see what a date has to earn before you confirm it.

Forecast, actuals and tickets-to-breakeven sit on the show page next to the offer. You price the guarantee against the room instead of finding out when the settlement sheet comes back.

Opendate's booking calendar, with holds, confirms and on-sales filtered by venue and a confirmed show showing tickets sold and gross.An Opendate settlement showing the guarantee against 85% of net, tickets to breakeven, and forecast versus actual gross.An Opendate artist record showing shows played, average sell-through and lifetime gross before an offer is created.

Buskirk-Chumley Theater

The Buskirk-Chumley Theater marquee lit at night

180+ events, 38,000+ tickets, 2026 pipeline up 82% year over year.

“What initially drew me to Opendate was the single, integrated platform for our team to create offers, book, ticket, promote, settle, and report on finances within a single intuitive system.”
Steve Versaw, Executive Director, Buskirk-Chumley Theater
Read the customer story

Questions we get

Does Tessitura do artist booking, offers and settlement?

No. Tessitura publishes twelve modules: CRM, Ticketing and Admissions, Fundraising, Memberships, Marketing, Business Insights, Access Control, Mobile and E-commerce, Education and Groups, Retail, Payment Processing and Hosting. A booking calendar, avails, artist offers, the advance and artist settlement appear in none of them. On Opendate all of it sits on the record that sells the seat.

Does Tessitura have holds?

Not that they publish, in either sense. The word doesn't appear on their ticketing pages, for seats or for dates. The nearest published concepts are member and VIP presales and the scheduled release of unrenewed seats, which is inventory management. A ranked date hold that promotes when a higher hold drops is a different thing, and it's the thing a talent buyer uses every week.

Is Opendate a replacement for Tessitura's fundraising?

No, and we'd rather say so plainly. Opendate has donations, funds and donor records. It has no pledges, matching gifts, planned giving, grant tracking or moves management, and Tessitura's development depth is unmatched. If fundraising is the business, keep Tessitura and weigh Opendate for the booking side.

What about our subscription season?

Also theirs. Full-season, voucher-based and choose-your-own packages, renewable seated subscriptions where patrons keep their seats, suggested contributions in renewal notices. Opendate has memberships with tiers, early access and payment plans, not that depth. If nine months of the year is a season sold in advance, that matters more than anything else on this page. If the season sits around 150 one-off nights you book yourself, the deal desk is the bigger gap.

Does Tessitura need dedicated staff?

They don't state it as a requirement, and we won't claim they do. What they publish is a super-user model, where someone on your team develops specialist expertise and drives adoption, plus retainer consulting that works alongside your staff day to day, and a large structured training library. Draw your own conclusion about the operating cost. Opendate is built to be run by the box office staff you already have.

What about the consortium model?

Worth clearing up, because the word means two things. Tessitura is a not-for-profit that says it answers directly to its user base, with user groups and an annual conference. Separately, Consortium is a product: several organisations sharing one database while keeping their own branding, policies and ledger. If a shared database across partner organisations is what you need, that's a real capability and Opendate has no equivalent.

Who owns the patron data?

You do, on both. Tessitura's patron record is deep and genuinely good, spanning visitors, members, donors and volunteers with relationship mapping. The difference is what the record is attached to: on Opendate it sits beside the offer that booked the night, so the announce goes out off the confirm rather than off an extraction.

What does it cost?

Tessitura is negotiated per institution, so ask for the full picture including implementation, training and ongoing consulting before you compare anything. Opendate publishes its tiers: Opener free, Marquee from $4K a year, and Headliner free with ticketing.

Can we run both for a season?

Yes, and for a Tessitura house that's usually the sensible path. Keep fundraising and the subscription season where they are. Calendar import is same-week, offer templates take about half a day, and ticketing can cut over show by show for the one-off programme while the season stays put.

What if we're a large institution with a development office?

Then Tessitura is probably right and this page isn't for you. Their fundraising depth, patron CRM and season tooling are built for exactly that, and Opendate isn't trying to replace them. The case for Opendate starts when the programme is one-off shows with guarantees, splits and settlements, and when the hold still lives on a whiteboard.

Run the whole room

You cut more offers, sell more tickets, and stop hiring around your software.