If you've ever sold tickets through multiple channels or imported contacts from different sources, you know the problem: the same person shows up two, three, sometimes four times in your database. One record has their email, another has their phone number, and a third has their purchase history. It's messy, it makes your reporting inaccurate, and it means you might be sending the same person multiple emails.

You can now merge duplicate contacts directly in Opendate. When you spot the same person appearing multiple times, just select the records you want to combine and merge them with a single click. All their information—contact details, ticket purchase history, preferences, and notes—gets consolidated into one complete record. You choose which details to keep if there are any conflicts, so you stay in control of your data.

This means cleaner lists, more accurate reporting on who's actually coming to your shows, and better communication with your fans. No more accidentally spamming someone because they exist in your system three times. No more manually cross-referencing records to piece together someone's full history. Just one clear view of each person who matters to your venue.