
When you run donation campaigns alongside ticket sales, your money moves through different accounts. Until now, that meant checking multiple places to track what's been paid out and when. We've brought everything together. Donation payouts now appear in the same payout report as your ticket sales and other revenue, so you have one complete picture of the money heading to your bank account.
This also means donation refunds work the way you'd expect them to. When you need to refund a donation, you can do it directly from the order page, and the money automatically routes back through the correct account. No manual tracking, no separate workflows to remember.
We've also connected donation disputes and chargebacks to the same lifecycle that handles your ticketing transactions. When a donor initiates a chargeback, it flows through your standard dispute process and updates your giving records automatically. Your donation reports stay accurate without you needing to manually reconcile discrepancies or dig through payment processor dashboards to understand what changed.
The result is simpler bookkeeping and more reliable reporting. Whether you're reviewing last month's fundraising performance or preparing financials for your board, you can trust that your donation data reflects every refund, dispute, and payout without extra work on your end.