March was one of our biggest months yet. Three major launches, meaningful performance work, and a stack of improvements driven by customer feedback. Here’s the full recap.
Conductor: Ask Your Data Anything
Conductor is a built-in AI assistant that lets venue teams ask questions about their events, ticket sales, financials, offers, and fans in plain language — and get instant answers from their actual data.
It lives in a sidebar, one click from anywhere in the platform. No setup required. Works on mobile too.
Try asking:
- “Show me all holds for July by agent”
- “How are Saturday’s ticket sales tracking vs. last week?”
- “Which zip codes are my top ticket buyers coming from?”
Learn more about Conductor →
Opendate Distribution: Now Live with StubHub
Venues can now list tickets to StubHub directly from Opendate. Inventory syncs in real time, you capture fan data from every resale transaction, and you stay in control of your secondary market.
What you get:
- Select which ticket tiers to distribute
- Real-time inventory and pricing sync
- Reduce speculative resale listings by 40%+
- Capture every resale buyer’s data
- Build your marketing list from secondary demand
See how Distribution works →
Opendate Memberships: Recurring Revenue, Built In
Sell memberships directly through Opendate — via the ticketing widget or a standalone membership widget. Members get automatic benefits at checkout: discounts (no promo codes), presale access, and member-only ticket types.
New capabilities:
- Monthly and annual billing cadences
- Sell memberships inside the ticket checkout for any event
- Auto-created “Active Members” segment in your CRM
- Event-level membership benefits: discounts, quantity limits, hidden member-only ticket types
- Apply membership benefits to specific addons
- Full Stripe subscription management with built-in fees
Talk to your client success team to get started with memberships!
Speed wins: Up to 14x Faster
We made major infrastructure investments this month:
- Ticketing page: 12.5x faster
- Confirmed events dashboard: 14x faster
- Public venue and event pages: Under one second
- We also sped up email broadcasts during large sends
More Updates
- Drag-and-Drop Hold Reordering — right-click any hold to rearrange; “Fill Gaps” auto-promotes
- Age Restrictions on Events — set requirements directly when creating a new event
- CRM: Auto-Populate Organizations — fan organizations link and enrich automatically
- Ongoing bug fixes and stability work
Questions about anything above? Reach out to your account manager or check our full product log.