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Fraud & Chargeback Protection

Automation rules

Automatically refund or block orders that match your risk rules.

Automation rules let you set the conditions that define risky orders and act on them without waiting for a human to review each one. When an order matches a rule you've set, Opendate automatically refunds or blocks it, before it turns into a chargeback or a fraudulent ticket at the door.

Fraud that gets caught after the fact still costs you: the ticket, the processing fee, the dispute fight. Automation rules move that decision to the moment of sale, using network-wide signals to inform what counts as risky, so your team spends less time chasing bad orders after they've already happened.

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Fraud & Chargeback Protection

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One place to review risky payments, disputes, and chargebacks.

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Time-based rotating barcodes that make screenshot fraud useless.

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Check-in timestamps, comments, and evidence history ready to submit with a dispute.