Dispute evidence pulls together check-in timestamps, internal comments, and the evidence history tied to an order, packaged and ready to submit when a chargeback comes in. Instead of piecing together proof from memory or scattered records, your team works from a single record built as the order moved through the door.

Chargebacks cost more than the disputed amount once staff time and lost revenue are counted. Having timestamps and notes already organized means you spend less time reconstructing what happened and more time responding while the dispute window is open.