You asked for more control over ticket count updates, and now you’ve got it.

With our latest update, you can now customize who receives ticket counts and when they receive them, instead of relying on a fixed daily send. This gives you more flexibility to match how your team, partners, and promoters actually work.

What’s New

You can now:

• Choose exactly who receives ticket count emails per event.
• Control the timing and cadence of those notifications.
• Turn updates on or off per contact, instead of sending the same message to everyone.
• Keep stakeholders informed without overwhelming them with unnecessary emails.

Whether someone needs frequent updates during a hot on-sale, or just periodic visibility as the show approaches, you are in control.

Why It Matters

Every event and every partner is different.

Some promoters want daily visibility.

Some teams only need updates closer to show day.

Some stakeholders just want the highlights.

Now, you can tailor ticket count notifications to fit each situation, reduce noise, and keep everyone aligned with the right information at the right time.

How to Use It

From any Event page in Opendate:

1. Open the Contacts section.
2. Select the contacts you want to notify.
3. Customize their ticket count notification settings.

Check out our preview video to learn exactly how.

That is it. Your ticket reporting now works the way your workflow does.

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