Voice mode lets you talk to Conductor instead of typing. Built for mobile, it gives you the same ask-anything, take-action capability of chat, but spoken, so you can get answers or place a hold without stopping to type on a small screen.
On the floor, at the door, or moving between rooms, typing is not always practical. Voice mode meets you where you are, so checking an avail or drafting a broadcast does not have to wait until you are back at a desk.