Resend tickets lets your team at the door pull up a fan's order and send their tickets again, right from the Organizer app. No searching through email threads or asking the fan to check spam. It takes seconds, and the line keeps moving.
This matters because ticket confusion at the door is one of the most common things that slows down entry. A resend option turns a potential holdup into a non-event, keeping check-in fast and keeping the person at the front of the line from becoming the reason for a backup.