Big news: Opendate has been named ROSTR's exclusive primary ticketing partner.

7
Learn more
Updates
August 19, 2026

Automate around new membership purchases

A new "New Membership Purchased" automation template lets you welcome members, send perks, or kick off follow-ups the moment someone joins.

When someone buys a membership to your venue, that's the start of a relationship—not just a transaction. You want to make them feel welcomed, get them the information they need, and maybe send along that discount code or special perk you promised. But if you're manually tracking new sign-ups and sending emails one by one, things slip through the cracks.

Now you can set up an automation that triggers the moment someone purchases a membership. Use the new "New Membership Purchased" template to send a personalized welcome email, deliver digital perks like discount codes or exclusive content, or kick off a series of messages that help new members get the most out of their membership. It all happens automatically, so nothing falls through the cracks and every new member gets the same great experience.

This means less manual work for your team and a better first impression for your members. Whether you run a music venue, a theater, or a community space, you can focus on creating value for your members instead of chasing down administrative tasks. Set it up once, and it works for every new member who joins.