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5 Signs Your Ops Are Hurting Profits (and 5 Signs They’re Helping)

If your tools are running you instead of fueling you, you’re not just losing time, you’re losing money.
Written by
Joel Hubartt
Published on
August 17, 2025

🚩 5 Red Flags Your Ops Are Costing You Money

  1. You’re Working for the Tools

    If you spend half your day updating spreadsheets, searching emails, manually sending reminders, and babysitting integrations between tools, you’re serving your system - not the other way around.

  2. Important Details Slip Through the Cracks

    Missed offer deadlines, wrong ticket prices, late promo launches. These errors cost real money and burn bridges fast.

  3. Info Moves Slower Than Your Deals

    Your team is chasing hold maps over text, digging for approved artwork in email chains. Every delay risks a lost opportunity.

  4. You’re Guessing, Not Deciding

    Without a single view of ticket sales, bar revenue, and past performance, you’re negotiating deals on gut instinct instead of data.

  5. Your Team Builds Workarounds to Survive

    Side spreadsheets, rogue docs, Slack threads. If you’re constantly patching holes, your system is broken—and your margins are paying for it.

✅ 5 Green Flags Your Ops Are Helping You Grow

  1. Automation Works in Your Favor

    Holds and ticket builds update instantly, offer reminders go out on their own, marketing nudges are triggered by fan behavior - not by someone remembering to hit send.

  2. One Source of Truth

    Booking, ticketing, and marketing all live in one place, always current and accessible to everyone who needs it.

  3. Decisions Move at Show Speed

    The right info is at your fingertips, so you can send offers, launch campaigns, and settle shows without a lag.

  4. Data Drives the Playbook

    You know what acts boost bar sales, what offers win, and what promo tactics deliver ROI, because you can see it all in real time.

  5. Your Tools Serve You, Not the Other Way Around

    No hacks, no extra spreadsheets. Your system quietly does the heavy lifting so you can focus on filling rooms and building relationships.

If you’re seeing more red than green, your ops aren’t just messy, they’re costing you. The strongest venues in 2025 aren’t the ones grinding harder; they’re the ones letting smarter tools handle the busywork.

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Joel Hubartt
Co-Founder & Head of Design
Case Study
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