At Opendate, we’re on a mission to level the playing field for independent music venues and promoters—keeping the music alive and thriving. Our journey began when three visionary entrepreneurs, frustrated by the lack of a centralized operating system for running a music venue, set out to build the platform they wished existed. With breakthrough technology products already under their belt, they expanded a single venue into a growing network powered by smart, integrated solutions—from offers and ticketing to settlements. Today, we share that vision by empowering independent venues and promoters everywhere.

Innovation is in our DNA. We flourish in a remote-first culture that values limitless growth and the unique contributions of every team member. Our dynamic, purpose-driven team is dedicated to transforming live entertainment, one venue and one event at a time.

Role Overview: Senior Devops Engineer

As our first dedicated Senior Devops Engineer, you’ll take ownership of the infrastructure that powers our core platform. You’ll ensure we’re ready for high-traffic events, proactively monitor and improve performance, and work closely with application engineers to streamline deployment and operations.

This is a high-impact role with room to grow. You’ll help define how infrastructure is built and maintained at Opendate — and as the company grows, you'll have the opportunity to step into a leadership role and help build out a world-class DevOps/SRE team.

You’ll thrive here if you're excited to wear multiple hats, operate autonomously, and lay the technical foundation for a company that's scaling quickly.

Work Environment

• Work Model: 100% remote with the option to collaborate in our Indianapolis or Chicago offices at your discretion.
  Work Travel: Occasional domestic travel for customer events and quarterly in-person team events.

Responsibilities:

• Build and scale our AWS infrastructure to ensure availability, reliability, and security
• Prepare the system for large-scale live events, and perform performance/load testing in advance
• Improve and streamline CI/CD pipelines and infrastructure tooling
• Respond to incidents, lead postmortems, and strengthen systems to reduce risk
• Set up proactive infrastructure and application monitoring (e.g. Datadog, CloudWatch)
• Collaborate with application engineers to improve performance and reliability across the stack
• Help shape our SRE culture and processes from the ground up

Requirements:

• 5+ years of experience in DevOps, Site Reliability, or Infrastructure Engineering
• Deep experience with AWS (EC2, ECS, RDS, S3, CloudFront, IAM, etc.)
• Proficiency with Infrastructure-as-Code tools (Terraform preferred)
• Strong experience with monitoring/observability tools (Datadog, CloudWatch, Prometheus, etc.)
• Comfortable managing and scaling production environments and responding to incidents
• Experience with containerization and orchestration tools (Docker, ECS, or Kubernetes)
• Programming experience (e.g., Ruby, Python, Go, or similar)
• Comfortable working in a fast-moving startup environment with autonomy and accountability
• Strong communication skills and a collaborative mindset

Bonus Skills

• Experience with Ruby on Rails applications (our app is Rails-based)
• Familiarity with cost optimization strategies for cloud infrastructure
• Experience designing infrastructure for multi-region or highly available systems

What to Expect After Joining

• Leadership Opportunities: Take charge of complex projects from inception to production, directly influencing our customers’ experiences.
• Strategic Impact: Shape initiatives that drive operational excellence for independent venues.
• Professional Development: Enjoy continuous learning opportunities—from workshops to conferences—to keep you at the forefront of the industry.
• Autonomy & Collaboration: Benefit from a work environment that champions independent decision-making while fostering robust team collaboration.
• Comprehensive Support: Receive all the equipment and resources you need to create a productive, personalized remote workspace.

At Opendate, we’re not just building software—we’re empowering the live entertainment industry. If you’re ready to innovate, lead, and make a real impact, we’d love to have you on our team.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Opendate, we know that our Company's strength lies in the diversity of our employees. Opendate is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Opendate is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Opendate is currently unable to sponsor work authorization for individuals outside of the United States.

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