When you submit evidence for a payment dispute, you need to know exactly what the card issuer is reviewing. Until now, once you hit submit, that evidence would vanish from view while the dispute moved through review. If you wanted to check what you'd sent — or share it with your accountant or legal team — you were out of luck.

We've changed that. Now you can reopen any dispute response you've submitted, whether it's still under review or already resolved. Every document you attached is right there: images preview inline, PDFs open directly in your browser, and everything else is downloadable exactly as you sent it. No more wondering if you included that signed waiver or guessing which version of the refund policy you uploaded.

This matters when you're dealing with multiple disputes across different events, or when you need to learn from past cases to improve your documentation. If you lost a dispute, you can review exactly what evidence you provided and adjust your approach next time. If you won, you know what worked. And if your bookkeeper asks what you submitted three weeks ago, you can show them in seconds instead of searching through email attachments or local files.