We've moved the Issue Multiple Refunds action out of the Downloads menu and into its own spot on the ticket dashboard. It's a small change, but it makes a real difference when you're processing refunds quickly.

The Downloads menu was never quite the right home for bulk refunds. When you need to issue multiple refunds at once—whether it's a cancelled show, a rescheduled event, or handling a batch of customer requests—you shouldn't have to hunt through menu options that don't match what you're trying to do. Now the action lives exactly where you'd look for it first.

For venues and promoters handling refunds regularly, this means less time navigating and more time actually getting refunds processed. The feature works exactly the same way as before, just easier to find. That's it.