When fans buy tickets, they want to know exactly what they paid and how they paid for it. Starting today, anyone who's purchased tickets through Opendate can view a detailed receipt right from their My Events page. The receipt shows every line item from their order—tickets, fees, add-ons—along with the payment method they used, whether that was a credit card, digital wallet, or another option.

This small change makes a real difference for your box office team. Instead of fielding calls and emails from patrons asking "how much did I spend?" or "which card did I use?", fans can find those answers themselves in seconds. It's the kind of question that takes time away from more complex customer service issues, and now it's one less thing your staff needs to handle manually.

The receipt lives where fans already go to manage their tickets, so there's nothing new to learn and no extra logins required. It's just there when they need it, giving them transparency and giving your team more time back in their day.