WEBINAR September 2: Breaking Down the RESALE Act with Audrey Fix Schaefer of NIVA

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Updates
September 22, 2026

Add custom terms to pass and pack purchases

Include your own terms and conditions on season pass and flex pack checkouts, and they're recorded and enforced at purchase. It's a simple way to set expectations up front.

When someone buys a season pass or flex pack, they're making a bigger commitment than a single ticket purchase. You need a way to communicate what comes with that commitment—refund policies, blackout dates, transfer rules, or anything else specific to how your passes work.

You can now add custom terms and conditions directly to any pass or pack checkout. Your terms appear clearly during purchase, customers must accept them to complete their order, and their acceptance is recorded with the transaction. This means no more ambiguity about what was agreed to, and no need to point customers to a separate policy page buried somewhere on your website.

For venues running membership programs or promoters selling multi-event packages, this makes it straightforward to protect your business while being transparent with customers. Set the ground rules when it matters most—before the purchase happens—and everyone knows exactly what they're agreeing to.